Who We Serve

Our Veterinary Medical Center is dedicated to building a relationship with you and your pet through knowledgeable, compassionate care and honest client communication.

Our nonprofit veterinary hospital is located within our animal shelter complex and provides a full range of services for the pet-owning public in addition to our primary mission of caring for the animals at our shelter, injured strays and occasionally even wildlife.

Please note that our services are not for everyone, and we are not an ordinary clinic. In accordance with the Idaho Veterinary Medical Association, certain services require clients to be income qualified – you can read the specifics here. We are the only veterinary charity in the area, and our waiting room is filled with individuals who have nowhere else to turn for veterinary care. On many days – particularly during our walk-in clinic on the weekends – it is not unusual for clients to wait hours to see a veterinarian. If you have the means to seek veterinary care elsewhere, we encourage you to consult our directory of local veterinary hospitals.

Our staff of licensed veterinarians treat more than 20,000 animals each year. It is important to understand that our hospital will only treat or perform procedures that are directly related to the promotion of animal health and well-being and the prevention of cruelty to animals. We won’t provide services that are not in the best interest of the animal involved, including cosmetic surgery; artificial insemination or other breeding programs; or surgical mutilations such as ear cropping, tail docking or declawing. Additionally, any owner receiving charitable services from our hospital must agree to have their pet sterilized.

Medical Care

Our comprehensive medical care for the public includes:

  • Wellness, sick and injured pet exams
  • Vaccinations
  • Surgeries, performed on heated surgical tables
  • In-house laboratory services including state-of-the-art comprehensive blood chemistry and cytology machines
  • Anesthetic monitoring including EKG, capnography, pulse oximetry and blood pressure
  • Dental cleanings, digital dental x-rays and extractions
  • Digital X-rays
  • Ultrasounds
  • Treatment for behavior problems
  • Parasite control
  • Pain relief
  • Microchipping: a form of permanent identification that saves many pet’s lives
  • Euthanasia
  • Pet food and supplies
Other Services

Our charitable services include:

  • Free medical services to the abandoned animals in our shelter, including those with severe injuries such as broken bones and internal injuries.
  • Free spay/neuter surgeries for dogs and cats adopted from the shelter.
  • Emergency medical treatment for stray pets hit by cars or suffering from other medical crises.
  • Free first medical exam for any pet adopted from the Idaho Humane Society within two weeks of adoption.
  • Free microchip identification of all animals adopted from the Idaho Humane Society.
  • Sliding scale fees for veterinary services based on the owner’s ability to pay. Our standard fees for non-elective veterinary care are reduced for those with lower incomes to provide their pets to medical care.
  • Lowered cost spay and neuter surgeries through our SPOT program.
  • Educational presentations emphasizing proper medical care for animals and the importance of spaying and neutering pets.