Location and Hours

Adoptions, Education, and Veterinary Hospital

1300 S Bird Street
Boise, Idaho 83709 (closed major holidays)

    • Open daily: 8am-6pm
    • Saturday and Sunday: Walk-in appointments only; please check-in before 4:30 p.m.
    • We may occasionally have to turn people away when we reach capacity for care each day. Please read more below.
    • We have COVID restrictions for people who may wait indoors. Read more below.
    • (208) 342-3599: please leave a VM and our staff will return calls as quickly as possible.
    • Closed Mondays
    • Tuesdays-Saturdays: Open the public 11am-7pm (masks required)
    • Sundays: Open to the public 11am-5pm (masks required)
    • (208) 342-3508

Walk-ins: Our Veterinary Medical Center often receives an overwhelming number of urgent cases. Even when fully staffed, it is not uncommon to have to turn clients away when the hospital is overloaded. The caseload has increased dramatically due to COVID-19 as financially impacted owners are increasingly being turned away by local veterinary hospitals and our facility is their only hope of receiving services. We receive a large number of walk-in urgent cases each day in addition to appointments, and the need to provide care very frequently exceeds our ability to provide that care.

When we reach these conditions where we cannot possibly provide safe and legally required standard of practice care to more public pets, and we have no choice but to stop receiving incoming patients and refer them to other hospitals in the valley.

COVID-19 Restrictions: We are only allowing 1 family member per animal in the building at this time. If you have a physical issue that requires assistance, your aid is welcome, however, we ask that all other family members stay outside or remain in the vehicle. We still have curbside service available to accommodate those who choose not to come indoors or have part of their family wait in separate areas. 

Directions to S. Bird Street:
Take the Cole exit from 1-84. Take Overland Road west to S. Bird Street. The new campus is located behind Blue Bird Car Wash.

***Please note that any groups of 8 or more (adults and/or children) who wish to interact with animals, receive information, or go on a tour need to arrange a meeting time in advance. Please email: [email protected]



Animal Care and Control | Owner Surrenders

4775 Dorman St.
Boise, Idaho 83705 (closed major holidays)

    • Open daily 8am-6pm
    • (208) 343-3166
    • For after-hours animal control emergencies, contact police dispatch at (208) 377-6790
    • Open daily: 8am-6pm
  • ADMISSIONS (Owner Surrenders)
    • Open daily: 8am-6pm.

Directions to Dorman Street:
Take the Orchard exit from I-84. Go south on Orchard Street for 1 mile. You will see a sign for the Idaho Humane Society at the corner of Dorman Street. Turn left on Dorman and continue for 250 yards. The Idaho Humane Society will be on your right.


Idaho Humane Society’s PetSmart Everyday Adoption Center

The great majority of our animals are now housed at our main shelter; unfortunately, the PetSmart Everyday Adoption Center was closed on January 1, 2018.

You can find adoptable Idaho Humane Society animals at a number of pet-related retail stores across the Treasure Valley. You can also check our events page for information about mobile adoption events.

Off-Site Adoptable Cats and Small Mammals.